Delivery Information

Delivery Options

We offer several delivery options to ensure you receive your Royal Treasure products conveniently:

  • Standard Delivery: 3-5 working days
  • Express Delivery: 1-2 working days
  • Next Day Delivery: Order before 2pm for next day delivery
  • Saturday Delivery: Available for weekend arrivals
  • International Delivery: 5-10 working days

Delivery Costs

  • Standard UK Delivery: £4.95 (FREE on orders over £75)
  • Express Delivery: £9.95
  • Next Day Delivery: £12.95
  • Saturday Delivery: £15.95
  • International Delivery: Costs vary by destination

UK Mainland Delivery

We deliver to all UK mainland addresses including:

  • England
  • Wales
  • Scotland
  • Northern Ireland

Delivery Times

Orders placed before 2pm Monday-Friday are processed the same day. Orders placed after 2pm or on weekends are processed the next working day.

International Delivery

We currently deliver to the following regions:

  • European Union
  • United States
  • Canada
  • Australia
  • Selected Asian countries

Customs charges may apply for international orders and are the responsibility of the customer.

Tracking Your Order

Once your order is dispatched, you will receive:

  • A dispatch confirmation email
  • A tracking number
  • A link to track your parcel in real-time

Delivery Issues

If you experience any issues with your delivery:

  • Check your tracking information first
  • Contact the delivery provider directly
  • If unresolved, contact us through our website contact form

Failed Deliveries

If you’re not available when delivery is attempted:

  • A card will be left with instructions
  • You can rearrange delivery online
  • Parcels are held at local depots for 10 days

Special Instructions

You can add delivery instructions during checkout:

  • Safe place preferences
  • Neighbour delivery requests
  • Specific timing requirements (where available)

Large Items

For larger products such as furniture:

  • Delivery times may vary
  • Two-person delivery service included
  • Room of choice delivery available
  • Assembly service optional

Click & Collect

Currently we do not offer click and collect services. All orders are delivered directly to your chosen address.

Christmas Delivery

During the festive period:

  • Order early to avoid disappointment
  • Specific cut-off dates will be announced
  • Extended returns period applies

Contact Us

For any delivery-related questions, please use the contact form on our website. Our customer service team aims to respond within 24 hours during working days.

Please note that delivery times are estimates and may be affected by circumstances beyond our control, such as weather conditions or carrier delays.